One Source For All Your Replacement Lighting Requirements
One Source For All Your Replacement Lighting Requirements
call 1.800/223.3808
How can I place an order?
Our website is not an e-commerce site but an RFQ site. This means that we will confirm your order prior to accepting any payment or shipping your lamps. We are structured as an RFQ site for your convenience since many of the products we inventory are interchangeable between multiple manufacturers and often the specific part number we ship may not be the identical part number shown on the website. Additionally, we may have optional products available for your application that can result in cost savings, energy savings or both and we will often recommend such a beneficial alternative. Orders can be placed via the website, via e-mail, via facsimile, in person at our facility or via telephone. We will make every attempt to process and ship your order within 24 hours of receipt and this is a standard we achieve daily for most of our customers.
We do have a minimum order amount of $20 in total invoice value which includes the shipping charges and taxes as applicable. Acceptable methods of payment include VISA, MasterCard, American Express, Discover, personal or company check, PayPal, ACH transfer, wire transfer and cash. Ongoing commercial customers with Net 30 day account terms may, of course, elect to receive an invoice for any order below their credit limit. If you do not see an item on our website that matches your requirements please do not hesitate to inquire as we will be constantly adding and deleting products to reflect the rapidly changing nature of our business. Any information you can provide about your particular requirements such as wattage, voltage, lamp style and shape, lamp base, manufacturer name and catalog number will assist in identifying your bulb. Additionally, you can e-mail a digital photograph of the part that you are seeking to any of our e-mail accounts to provide additional input.
Our shipping options include UPS, truck freight, container freight, air freight, ocean cargo, local courier service and the USPS. All of our shipments are FOB our warehouse in Bellevue, WA. so title passes to the customer at the time of shipment. Every shipment is insured against damage but a physical inspection and a notation of damage (if any) is required at the time of delivery. This procedure is necessary for us to initiate an insurance claim and ship replacement product. Failure to note damage at the time of delivery will impede our ability to file a timely claim and may revoke the right to a no charge replacement of the damaged goods.